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Battleplan App

Prepare with purpose. Progress with confidence.

Help & Support

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Battleplan English

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Thank you for using Battleplan English.

Battleplan English is designed to help learners practise the vocabulary and grammar found in the Battleplan course books through interactive exercises and revision activities.

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If you need assistance or have suggestions for improving the app, we'd be pleased to hear from you.

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Contact Support

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If you experience a technical issue or have a question about the app, please contact:

Jeremy Walters

Email: Jeremy@converse-english.pl

Website: https://stanagbattleplan.com

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We aim to respond to enquiries within 2–3 business days.

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Frequently Asked Questions

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The app won't open or keeps crashing.

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Please try the following:

  • Make sure you're using the latest version of Battleplan English.

  • Restart your iPhone or Android device.

  • Close the app completely and reopen it.

  • Ensure your device is running a supported version of iOS or Android OS.

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If the problem continues, please contact Support.

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My progress has disappeared.

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Your learning progress is stored on your device.

If you delete the app or erase its data, your progress may be permanently lost.

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The exercises are not loading.

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Please check that your device has an internet connection.

If the problem persists after reopening the app, please contact Support with details of the issue.

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I found a mistake in a vocabulary or grammar exercise.

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Although every effort has been made to ensure the accuracy of the content, errors can occasionally occur.

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If you notice:

  • an incorrect answer;

  • a spelling mistake;

  • a grammar error;

  • a missing word or phrase;

  • a problem with an exercise;

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please email us with as much detail as possible so we can correct it in a future update.

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The app doesn't contain all of the Battleplan books.

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Battleplan English is designed as a practice companion to the Battleplan course books. It provides interactive vocabulary and grammar exercises based on the books and is not intended to replace them.

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How often is new content added?

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We regularly update Battleplan English to:

  • add new vocabulary practice;

  • expand grammar exercises;

  • improve the user experience;

  • fix bugs; and

  • improve performance.

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Updates are delivered through the Apple App Store.

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Feedback and Suggestions

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We're always looking for ways to improve Battleplan English.

If you have ideas for new features, additional practice activities, or improvements to the app, we'd love to hear from you.

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Email:

Jeremy@converse-english.pl

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Privacy

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Information about how your data is handled can be found in our Privacy Policy, available within the app and on our website:

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https://stanagbattleplan.com

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Thank you for using Battleplan English.

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We hope the app helps you build your confidence in military English by reinforcing the vocabulary and grammar taught in the Battleplan course books.

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